Kenmore Air operates from Greater Rochester International Airport at Terminal 8 as one of the most renowned regional airlines in the Pacific Northwest. Passengers flying into or out of Kenmore Air ROC Terminal 8 can connect to services through major airlines. ROC International Airport offers world-class amenities, including dining, lounges, and shopping options, making it easy for travelers to enjoy a seamless travel experience before connecting to Kenmore Air’s scenic routes. Travelers can reach Kenmore Air’s terminals via a short drive, shuttle, or rideshare from Greater Rochester International Airport, ensuring a smooth and efficient transition. For travelers seeking flight schedules, check-in details, or booking assistance, it’s best to visit Kenmore Air’s official website or contact their customer service for updated information on routes and connections.

Table of Contents
Kenmore Air Terminal at ROC Airport
Kenmore Air primarily operates from Terminal 8 at Greater Rochester International Airport. This terminal is a key hub for international and domestic flights, offering a seamless travel experience with modern amenities.
What is the Kenmore Air ROC Terminal Address?
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport (ROC) Map
Check All: Kenmore Air Terminal
How to Contact Kenmore Air Terminal at ROC Airport?
For assistance at Kenmore Air ROC Terminal, see the table below that help the passengers to reach out right destination:
| Kenmore Air ROC Terminal | Terminal 8 |
| Airport Type | International |
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Kenmore Air Contact Number | 866-435-9524 |
| Airport Name | Greater Rochester International Airport |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Greater Rochester International Airport Code | ROC |
| Kenmore Air Ticket Counter Hours | 24/7 |
| Kenmore Air Official Website | https://kenmoreair.com/ |
| Official YouTube | https://www.youtube.com/user/flykenmoreair |
| Official Twitter | https://x.com/KenmoreAir |
| Official Facebook | https://www.facebook.com/KenmoreAir |
| Official Instagram | https://www.instagram.com/kenmoreair/ |
Departures Details for Kenmore Air Passengers at ROC International Airport
All departure services for passengers flying with Kenmore Air are conveniently located at the Kenmore Air Terminal 8 at Greater Rochester International Airport (ROC). This terminal aims to simplify the processes of check-in and boarding, providing contemporary amenities like self-service kiosks, comfortable waiting zones, and various dining choices. It is recommended that travelers arrive ahead of time at the Kenmore Air ROC Terminal to ensure there is enough time for security checks and baggage drop-off.
Arrivals Details for Kenmore Air Passengers at ROC International Airport
Upon arrival at Greater Rochester International Airport, Kenmore Air passengers will disembark at the Kenmore Air ROC Terminal 8. This terminal is equipped with efficient customs and baggage claim services to facilitate a hassle-free arrival experience. Passengers can enjoy easy access to ground transportation, including rental cars, taxis, and public transit options like the AirTrain ROC, making it simple to continue their journey from the airport. The Kenmore Air Terminal at ROC is known for its clear directions, helpful staff, and modern amenities that enhance passenger comfort.
Service and Facilities at ROC International Airport
The services and facilities at Greater Rochester International Airport (ROC) are designed to provide passengers with a world-class travel experience. As one of the busiest airports in the American States, ROC offers a wide range of amenities across its terminals.
- ROC Airport Flight Information
- ROC Airport Free Wi-Fi
- Customer Support
- Baggage Assistance
- ROC Airport Check-in Services
- Special Assistance at ROC Airport
- Comfortable Waiting Areas
- Dining Options at ROC
- ROC Airport Transportation Access
Transport Links at ROC Airport

ROC Airport offers a wide range of transport links to ensure smooth connections for travelers arriving or departing through the ROC Terminal. The airport is well-connected to Rochester and surrounding areas via various transportation options, making it easy for passengers to reach their final destination. AirTrain ROC is one of the most popular modes of transport, providing a fast, free, and efficient connection between all terminals, parking areas. For those traveling by car, ROC Airport has ample parking options, including short-term and long-term lots, as well as valet services. Rental car services are available at the airport as well.
Special Assistance at ROC Airport
ROC Airport is dedicated to providing excellent special assistance for passengers with disabilities or those requiring additional support. Each ROC Terminal is equipped with accessible features such as elevators, ramps, and restrooms to ensure a comfortable experience for all travelers. For passengers with mobility impairments, ROC offers wheelchair assistance, which can be requested in advance or upon arrival. The airport also provides dedicated assistance desks where travelers can receive help with check-in, navigating the airport, or any other requirements.
Queries Handled by Kenmore Air ROC Terminal
Kenmore Air ROC Terminal have dedicated facility at Greater Rochester International Airport (ROC), travelers looking to connect with Kenmore Air services through ROC can find assistance for various queries:
Kenmore Air Flight Status & Schedules at ROC Terminal

For travelers passing through ROC Terminal, keeping track of flight status & schedules is essential to ensure a smooth travel experience. ROC Airport offers real-time updates on flight arrivals and departures, available through flight information displays located throughout the terminals. Airlines operating from ROC Terminal also provide live updates on their respective websites or mobile apps. Whether you’re arriving or departing from ROC, passengers can easily check for delays, cancellations, and gate changes for their flights.
Baggage Inquiries at ROC Terminal
If you have baggage inquiries at ROC Terminal, the airport provides a variety of services to assist with lost, delayed, or damaged luggage. Each ROC Terminal has dedicated baggage claim areas where passengers can pick up their checked items upon arrival. In case of any issues, ROC’s customer service counters are available to assist with filing baggage claims and tracking down missing items. Additionally, many airlines operating at ROC, including those with connections to Kenmore Air, offer baggage services that can help resolve issues related to luggage.
Hotels near at ROC Terminal

For travelers looking for accommodation near ROC Terminal 8, there are a variety of hotels offering convenient stays. Whether you’re on a long layover or need a place to rest before connecting to another flight, numerous hotels surround ROC Airport, ranging from budget options to more luxurious accommodations. Hotels such as the TWA Hotel, Hampton Inn, Crowne Plaza, and Hilton Garden Inn are just a short distance from the airport and provide shuttle services for easy access to and from the ROC Terminal. These hotels offer excellent amenities, including comfortable rooms, free Wi-Fi, airport shuttles, and even dining options.
Kenmore Air Ticket Cancellation and Refunds at ROC Terminal
If you need to manage ticket cancellation and refunds at ROC Terminal, most airlines, including those with connections to Kenmore Air, provide assistance through their customer service desks located in each terminal. Ticket cancellation policies vary by airline, and passengers are advised to check the specific terms and conditions of their ticket at the time of booking. If you’re looking to cancel a ticket or request a refund, you can visit the airline’s desk or use self-service kiosks available throughout ROC Terminal. For Kenmore Air passengers connecting through ROC, it’s recommended to handle cancellations or changes through the airline’s main customer service team or online platform.
Conclusion
Kenmore Air ROC Terminal at Greater Rochester International Airport (ROC) offers travelers a seamless connection experience, allowing easy access to the airline’s regional flights. Although Kenmore Air have a dedicated terminal at ROC, passengers can conveniently connect through Terminal 8, where they can enjoy modern amenities like comfortable waiting areas, dining options, and efficient baggage handling. Whether you’re flying out of ROC or arriving for a connecting flight with Kenmore Air, the airport provides top-notch services such as real-time flight updates, special assistance for passengers with disabilities, and a wide array of transport options to Rochester and beyond.
FAQs on Kenmore Air at Greater Rochester International Airport – ROC
Which terminal does Kenmore Air use at ROC Airport?
What services are available at ROC for Kenmore Air passengers?
Can I use airport lounges while waiting for my Kenmore Air flight at ROC?
Is there special assistance available for passengers with disabilities at ROC?
What is the contact information for Kenmore Air at ROC?
Kenmore Air Other Locations
