Kenya Airways operates at Simón Bolívar International Airport from Terminal 4 and offers direct flights between Nairobi and Caracas, providing a convenient and efficient travel option for passengers flying between the Venezuela and East Africa. At Kenya Airways Simón Bolívar International Airport Terminal 4 in Caracas, passengers can enjoy a seamless check-in experience, comfortable waiting areas, and easy access to ground transportation and connecting flights. Whether you are traveling for business or leisure, Kenya Airways CCS Terminal 4 ensures a smooth and pleasant journey.

Terminal 4 at CCS is a modern, international terminal known for its wide range of passenger amenities, including dining, shopping, lounges, and efficient security processing. For the most up-to-date information on flight schedules, baggage policies, and terminal services, passengers should check the Kenya Airways website or the official CCS Airport portal.
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Kenya Airways Terminal at CCS International Airport
Kenya Airways operates from Terminal 4 at CCS International Airport in Caracas, providing convenient access for passengers traveling between the Venezuela and Africa. Terminal 4 is one of CCS’s primary international terminals.
What is the Kenya Airways CCS Terminal Address?
Caracas, Capital District, Venezuela
Simón Bolívar International Airport (CCS) Map
Check All: Kenya Airways Terminal
How to Contact Kenya Airways Terminal in CCS?
To contact Kenya Airways at CCS International Airport, passengers can reach out directly through Terminal 4, where the airline operates its check-in and boarding services. You get the information related to the terminal phone no. and links below in table form that help the travelers for easy access to Kenya Airways:
| Kenya Airways CCS Terminal | Terminal 4 |
| Airport Type | International |
| Simón Bolívar International Airport Phone Number | +1-877-777-6741 / 58 212-303-1111 |
| Simón Bolívar International Airport Address | Caracas, Capital District, Venezuela |
| Airport Name | Simón Bolívar International Airport |
| Kenya Airways Contact Number | 866-536-9224 |
| Simón Bolívar International Airport Code | CCS |
| Kenya Airways Ticket Counter Hours | 24/7 |
| Kenya Airways Official Website | https://www.kenya-airways.com/en/ |
| Official Linkedin | https://www.linkedin.com/company/kenya-airways |
| Official Twitter | https://x.com/KenyaAirways |
| Official Facebook | https://www.facebook.com/KenyaAirways.OuestAfrica/ |
| Official Instagram | https://www.instagram.com/officialkenyaairways/ |
Departure Details of Terminal and Gates at CCS Airport for Kenya Airways Travelers
Terminal 4, the airport’s main international terminal, is where Kenya Airways departs from Simón Bolívar International Airport (CCS). Kenya Airways passengers are advised to arrive at least three hours prior to departure in order to give themselves enough time for immigration, security, and check-in processes. As boarding time approaches, departure gates for Kenya Airways flights are usually advertised on airport display screens or via the CCS Airport website and mobile apps. Terminal 4 offers a range of traveler amenities, including duty-free shopping, restaurants, and lounges. For the most accurate and up-to-date gate information, passengers are encouraged to check with Kenya Airways staff at the check-in counter or refer to their boarding pass and flight status updates online.
Arrivals Details of Terminal and Gates at CCS Airport for Kenya Airways Travelers
Flights operated by Kenya Airways land in Caracas at Simón Bolívar International Airport (CCS), Terminal 4. One of CCS’s primary international terminals, Terminal 4, has state-of-the-art baggage claim, customs, and immigration facilities to guarantee a seamless arrival experience for visitors from abroad. Kenya Airways passengers will pass through U.S. Customs and Border Protection checks inside the terminal after landing. Travelers are advised to check the CCS Airport website or subscribe to the Kenya Airways flight tracker for real-time updates, since arrival gates may change based on the flight schedule and airport operations. Ground transportation, including taxis, rideshares, and AirTrain services, is conveniently located just outside Terminal 4, offering easy connections to Caracas and surrounding areas.
Premium Lounge For Kenya Airways Travelers at CCS Terminal 4
Kenya Airways premium passengers traveling through Simón Bolívar International Airport (CCS) Terminal 4 can enjoy exclusive lounge access for a more comfortable and relaxing pre-flight experience. While Kenya Airways does not operate its own dedicated lounge at CCS, eligible passengers—such as those flying in Business Class (Premier World) or SkyTeam Elite Plus members—have access other partner lounges within CCS Terminal 4, depending on availability and flight schedules. These premium lounges offer a range of high-end amenities, including complimentary food and beverages, Wi-Fi, business facilities, and quiet seating areas
Shopping and Dinning Options for Kenya Airways at CCS Terminal 4
Passengers flying with Kenya Airways from Terminal 4 at CCS International Airport can enjoy a wide range of shopping and dining options before their departure. Terminal 4 is one of CCS’s most modern and traveler-friendly terminals, offering a variety of international and local retail stores, including Duty Free Americas, Hugo Boss, Michael Kors, and Tech on the Go, ideal for last-minute gifts, electronics, and luxury items. For dining, travelers can choose from a diverse selection of restaurants, cafes, and quick bites at CCS Airport. For the latest store hours and dining menus, check the official CCS Terminal 4 website.
Services and Facilities Offered by Kenya Airways at CCS Airport
A range of amenities and services are available at Terminal 4 to ensure your travel is as comfortable as possible. Among the general services are the following:
| Medical Assistance at CCS | Information Desk at CCS |
| Dining and Shopping | CCS Airport Special Assistance |
| CCS Airport Ground Transport Access | Check-In & Security |
| CCS Airport Lounges | Transport Links |
| Currency Exchange | Check-in Services |
| Wi-Fi Access | Flight Information Displays |
| CCS Airport Lost & Found Services | Baggage Services |
| CCS Luggage Storage | CCS Children’s Facilities |
Some Tips for a Stress-Free Flight Journey with Kenya Airways at CCS Airport
For a smooth and stress-free flight experience with Kenya Airways at CCS Airport, we provide some tips to travelers:
Flight Status & Schedule Updates at CCS Terminal

Kenya Airways operates its CCS flights out of Terminal 4, and keeping up with flight status and schedule updates is essential for passengers. To get the latest updates—such as delays, gate changes, or cancellations—you can check the Kenya Airways website’s Flight Status page, use flight‑tracking tools/apps, or monitor the display boards in Terminal 4 at CCS. Additionally, live flight‑tracking tools and the display screens inside Terminal 4 at CCS offer current gate assignments and estimated departure/arrival times.
Baggage Claims and Assistance at CCS Airport
At Simón Bolívar International Airport’s Terminal 4, arriving passengers retrieve their luggage in the baggage claim area located on the first floor / arrivals level, just after customs and border processing. If your checked luggage is missing, damaged or delayed, it’s important to keep your baggage claim tags and visit the airline’s baggage service counter in this area to file a report at CCS Airport. For extra help, there are porter services available to assist with heavy or oversized luggage—Terminal 4 offers a paid porter service at the baggage claim and check‑in zones.
Ticket Cancellations and Refunds at CCS Airport

To cancel a Kenya Airways ticket booked from Simón Bolívar International Airport (CCS), your refund eligibility depends on the fare rules, time of cancellation, and how you booked. Passengers who book directly on Kenya Airways’ website for U.S.-originating flights have a 24‑hour “risk‑free” cancellation window during which they can receive a full refund. If Kenya Airways cancels your flight or there is a major schedule change, you are entitled to either a full refund or rebooking on the next available flight at no extra cost.
Special Assistance (wheelchair, unaccompanied minors and pet relief areas) at CCS Airport
CCS Terminal 4 provides essential special assistance services for travelers, including those flying with Kenya Airways. Wheelchair assistance is available and should be requested at least 48 hours in advance through the airline. Pet relief areas are located both pre- and post-security, offering clean spaces for service animals and pets. For unaccompanied minors, the CCS terminal ensures secure check-in, escort through security, and supervised handoff upon arrival. Guardians must complete all required forms and remain at the airport until departure. Additional support is available via TSA Cares for travelers with disabilities or medical conditions during screening procedures.
Conclusion
Kenya Airways’ operations at Simón Bolívar International Airport Terminal 4 offer travelers a well-rounded and efficient travel experience between the Venezuela and East Africa. With a modern terminal equipped with essential services—from smooth check-in and security procedures to premium lounges, dining, shopping, and special assistance—passengers are well-supported at every step of their journey. Whether you’re flying for business or leisure, Kenya Airways at CCS ensures convenience, comfort, and global connectivity. For the most accurate and updated information regarding flight schedules, baggage policies, or in-terminal services.
FAQs about Kenya Airways at Simón Bolívar International Airport – CCS
Which terminal does Kenya Airways operate from at CCS Airport?
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