At LIS, Lion Air typically uses Terminal 1, which is known for its modern facilities, efficient check-in counters, and a wide range of passenger amenities. Lion Air operates from Lisbon Portela Airport (LIS) at Terminal 1 one of the busiest airports in the Portugal, offering passengers a convenient gateway for both domestic and international travel. Travelers flying with Lion Air Lisbon Portela Airport Terminal 1 can enjoy easy access to dining options, duty-free shopping, comfortable lounges, and quick transportation links to other terminals and Lisbon. The airlines ensures a smooth travel experience with attentive customer service, reliable flight schedules, and seamless connections to destinations across Asia and beyond.

The terminal is well-connected by the AirTrain, making it simple for passengers to transfer between terminals or reach nearby parking and car rental areas. For updated flight information, check-in times, or gate details, passengers are encouraged to visit Lion Air’s official website or the LIS Airport information portal.
Table of Contents
Lion Air Terminal at LIS Airport
Lion Air operates from Terminal 1 at Lisbon Portela Airport (LIS), one of Lisbon busiest and most well-equipped airport terminals. Terminal 1 serves as a hub for many international airlines, offering modern facilities, efficient check-in counters, and a variety of passenger amenities.
What is the Lion Air LIS Terminal Address?
Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal
Lisbon Portela Airport (LIS) Map
Check All: Lion Air Terminal
How Can I Get in Touch with the Lion Air at LIS Airport?
See the table below for all the details about the Lion Air LIS Terminal, including the phone number and links that will assist travelers in getting to the right place.
| Lion Air LIS Terminal | Terminal 1 |
| Airport Type | International |
| Lisbon Portela Airport Phone Number | +1-877-777-6741 / 351 21 841 3500 |
| Lisbon Portela Airport Address | Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal |
| Airport Name | Lisbon Portela Airport |
| Lion Air Contact Number | (+62) 811-193-80888 |
| Lisbon Portela Airport Code | LIS |
| Lion Air Ticket Counter Hours | 24/7 |
| Lion Air Official Website | https://www.lionair.co.id/ |
| Official Youtube | https://www.youtube.com/@LionAirGroup |
| Official Twitter | https://x.com/lionairgroup |
| Official Facebook | https://www.facebook.com/LionAirGroup/ |
| Official Instagram | https://www.instagram.com/lionairgroup/ |
Lion Air Arrivals Details of Terminal at LIS International Airport
Passengers flying on Lion Air to LIS International Airport typically arrive at Terminal 1 — one of the main international terminals at the airport.
Arrival Process
- Immigration and Customs: Efficient processing areas for international travelers at LIS Terminal.
- Baggage Claim at LIS: Clearly marked belts for Lion Air flights; luggage carts are available nearby.
- Ground Transportation: After collecting your baggage, follow the signs to taxis, rideshares, AirTrain LIS, or shuttle buses connecting to other terminals and parking areas.
Lion Air Departures Details of Terminal at LIS International Airport
For departures, Lion Air operates from Terminal 1 at LIS Airport, which handles most of the airline’s international flights.
Departure Process
- Check-In: Located on the main departure level of LIS Terminal 1. Online check-in may also be available via the Lion Air website.
- Security Screening: Follow TSA guidelines for carry-on luggage and documentation.
- Boarding at LIS: Boarding gates for Lion Air flights are announced after security, with comfortable waiting areas and nearby amenities.
Lion Air Upgrades Class at LIS Terminal
When flying through the Lion Air LIS Terminal, passengers can enjoy a variety of upgrade options designed to enhance their travel experience. Whether you’re looking to relax in a more spacious seat or enjoy premium inflight amenities, upgrading your class at the terminal is a seamless process. Business Class passengers are treated to priority check-in, access to exclusive lounges, and additional baggage allowance, ensuring a smoother and more comfortable journey. At the Lion Air LIS Terminal, dedicated service counters make it easy for travelers to inquire about available seat upgrades, last-minute offers, or membership privileges.
Travelling with Animals and Children at LIS Terminal
The Lion Air LIS Terminal is thoughtfully designed to accommodate families and passengers traveling with pets, making your journey convenient and stress-free. For travelers with children, the terminal features family-friendly facilities, including child care rooms, play areas, and priority boarding for families. If you’re traveling with animals, the Lion Air LIS Terminal ensures a safe and comfortable process for your furry companions. Pet relief areas are available near the check-in zones and boarding gates, while airline representatives can guide you through necessary documentation and pet-handling procedures.
Services and Facilities Offered by Lion Air at LIS Airport
Lion Air at LIS Airport offers a range of convenient services and modern facilities to ensure a smooth and enjoyable travel experience for all passengers.
- Wi-Fi Connectivity
- Passenger Assistance
- Lounge Access at LIS Airport
- Dedicated Check-in Counters at LIS Terminal
- LIS Airport Baggage Handling Services
- Customer Service Desks at LIS
- LIS Airport Currency Exchange and ATMs
- Flight Information Displays
- LIS Airport Dining and Shopping Options
Tips for a Smooth Experience with Lion Air at LIS International Airport
Traveling with Lion Air at LIS Terminal can be a seamless experience if you plan ahead. Arriving early is key, as it allows ample time for check-in, security, and any last-minute requests.
Lion Air Flight Status & Schedule Updates at LIS Terminal
Passengers flying with Lion Air at LIS Terminal can stay informed about their flight status and schedule updates through multiple convenient channels. Real-time flight information is available on the airport monitors, the official Lion Air website, and the airline’s mobile app. Checking your flight status in advance helps avoid last-minute surprises, whether it’s a delay, gate change, or rescheduled departure. For travelers at the LIS Terminal, airline staff are also available to provide updates and answer queries.
Baggage Claims and Assistance at LIS Airport

The Lion Air LIS Terminal provides efficient baggage claim services to help passengers retrieve their luggage quickly. Upon arrival, passengers can follow clearly marked signs to the baggage claim area. If you encounter any issues, such as delayed, lost, or damaged baggage, Lion Air representatives at LIS Terminal are ready to assist. It’s recommended to keep your baggage claim tags handy and report any discrepancies immediately to ensure prompt resolution.
Lion Air Check-in Process at LIS Terminal

Checking in at the Lion Air LIS Terminal is designed to be fast and convenient for all passengers. Travelers can opt for online check-in prior to arrival, or use the dedicated self-service kiosks and counters at the terminal. Business class and frequent flyer members enjoy priority check-in, which significantly reduces waiting time. Passengers traveling with children or pets can also request special assistance during check-in to ensure a smooth start to their journey.
Lion Air Ticket Cancellation and Booking at LIS Terminal

Booking or canceling a flight at the Lion Air LIS Terminal is a straightforward process. Passengers can book tickets online, through the airline’s app, or directly at the terminal’s ticketing counters. In case of changes to travel plans, Lion Air provides clear policies for ticket cancellations, refunds, and rebooking options. At the LIS Terminal, airline staff are available to guide travelers through the process, answer questions, and provide solutions for schedule adjustments.
Conclusion
The Lion Air Lisbon Portela Airport’s Terminal 1 offers passengers a modern, convenient, and well-equipped hub for both international arrivals and departures. From efficient check-in counters and priority boarding options to baggage claim assistance and family- and pet-friendly facilities, the terminal is designed to make every journey smooth and stress-free. Travelers can enjoy lounges, dining options, shopping, and seamless connections to Lisbon and other terminals via the AirTrain. With reliable flight schedules, attentive customer service, and easy access to ticketing, cancellations, and upgrades, flying with Lion Air at LIS Terminal ensures a comfortable and hassle-free experience for all passengers.
FAQs about Lion Air at Lisbon Portela Airport – LIS
Which terminal does Lion Air operate from at LIS Airport?
How early should I arrive for my Lion Air flight at LIS?
Are there lounges available for Lion Air passengers at LIS?
Are there food and beverage options at Lion Air’s LIS Terminal area?
What is the address of Lion Air LIS Terminal?
How can I contact Lion Air at LIS Airport?
What facilities are available at Lion Air LIS Terminal?
Lion Air Other Locations
