As the national carrier of Morocco, Royal Air Maroc offers direct flights between HAV and major destinations, providing a vital connection between North America and North Africa. Royal Air Maroc HAV Terminal 1 in Havana, is a modern, international terminal equipped with a wide range of passenger amenities, including duty-free shopping, diverse dining options, and comfortable seating areas. Royal Air Maroc passengers can expect a smooth and efficient travel experience, with dedicated check-in counters, streamlined security checks, and access to premium lounges for eligible travelers.

The terminal also provides free Wi-Fi, multilingual signage, and easy access to ground transportation such as taxis, ride-shares, and the AirTrain HAV, connecting passengers to other terminals and public transit. Whether you’re arriving in Havana or departing for Morocco, Terminal 1 at HAV Airport ensures a convenient and comfortable experience. For the latest updates on flight schedules, check-in times, and baggage policies, passengers are encouraged to visit the airline’s official website or contact the customer service directly.
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Royal Air Maroc Terminal at HAV International Airport
Royal Air Maroc operates out of Terminal 1 at José Martí International Airport (HAV) in Havana. Terminal 1 is a major international terminal that hosts several global airlines and is well-equipped with modern amenities to support a smooth travel experience.
What is the HAV Airport Address for Royal Air Maroc?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
Check All: Royal Air Maroc Terminal
How to get in touch with Royal Air Maroc Terminal in HAV Airport?
Here is table at below for reaching out to Royal Air Maroc at José Martí International Airport, complete with their designated terminal.
| Royal Air Maroc HAV Terminal | Terminal 1 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| Royal Air Maroc Contact Number | 800-344-6726 |
| José Martí International Airport Code | HAV |
| Royal Air Maroc Ticket Counter Hours | 24/7 |
| Royal Air Maroc Official Website | https://www.royalairmaroc.com/int-en |
| Official YouTube | https://www.youtube.com/@RoyalAirMarocOfficielle |
| Official Twitter | https://x.com/RAM_Maroc |
| Official Facebook | https://www.facebook.com/RoyalAirMaroc |
| Official Instagram | https://www.instagram.com/royalairmaroc/ |
Departures Detail of Terminal and Gates for Royal Air Maroc Travelers at HAV Airport
Flying with Royal Air Maroc from José Martí International Airport (HAV) should familiarize themselves with the terminal and gate details to ensure a smooth departure. The airline operates from Terminal 1, one of HAV’s key international terminals.
- Check-In Counters: Located on the departure level of HAV Terminal 1. It’s recommended to arrive at least 3 hours before departure for international flights to allow sufficient time for check-in and security screening.
- Security Checkpoint: After completing the check-in process, proceed to the TSA checkpoint.
- Departure Gates: Royal Air Maroc flights typically depart from Gates 1–6, but gate numbers may vary. Always check the airport monitors or the HAV website on your day of travel for the most accurate information.
Arrivals Detail of Terminal and Gates for Royal Air Maroc Travelers at HAV Airport
For those arriving in Havana on Royal Air Maroc, your journey ends at HAV Terminal 1, which is equipped to handle international arrivals efficiently.
- Arrival Gates at HAV: Royal Air Maroc flights usually land at Gates 1–6, depending on operational needs. These gates are within close proximity to the immigration area for faster processing.
- Immigration & Customs: After disembarking, travelers proceed to the U.S. Customs and Border Protection area. Be prepared with travel documents, and follow signage for expedited entry.
- Baggage Claim: After clearing immigration, head to the international baggage claim section within HAV Terminal 1 to collect your luggage.
- Transportation Options: Once outside the secure area, you’ll find access to taxis, ride-sharing services, rental cars, and the AirTrain HAV, which connects to Havana subway system and other terminals.
Currency Exchange Counters at HAV Airport
Traveling internationally often requires access to local currency, and HAV Airport makes this easy with multiple currency exchange counters available across all terminals. Whether you’re arriving in the U.S. or preparing to depart, you’ll find reliable and convenient currency exchange services at every HAV Terminal. If you’re flying with international airlines like Royal Air Maroc, which operates from HAV Terminal 1, you can easily exchange your currency before or after your flight. Whether you’re converting U.S. dollars to euros, dirhams, yen, or other foreign currencies, the process is smooth and secure.
Waiting Areas for Royal Air Maroc Travelers at HAV Terminal
Traveling with Royal Air Maroc through HAV Terminal? Knowing where to wait comfortably before your flight is essential. Royal Air Maroc operates out of Terminal 1 at José Martí International Airport (HAV). This terminal is well-equipped with spacious waiting areas, lounges, and essential passenger services. Passengers can relax in the Royal Air Maroc Business Lounge, available for business class travelers and eligible frequent flyers. The lounge offers comfortable seating, complimentary refreshments, free Wi-Fi, and charging ports—perfect for relaxing or catching up on work before departure.
Services and Facilities Offered by Royal Air Maroc at HAV Airport
Royal Air Maroc passengers traveling through HAV Terminal 1 at José Martí International Airport enjoy a range of dedicated services and facilities designed for a smooth and comfortable travel experience.
| HAV Check-in Counters | Security Screening |
| Wi-Fi and Charging Stations | Dining and Retail Shops |
| Medical Assistance at HAV | Baggage Services |
| Accessibility Services | Transportation Services |
| Business Class Services | Customer Service Assistance |
| Currency Exchange at HAV | HAV Children’s Facilities |
| HAV Airport Lost & Found Services | HAV Luggage Storage |
Advice for a Stress-Free Journey with Royal Air Maroc at HAV Airport
To ensure a stress-free journey with Royal Air Maroc at HAV Terminal 1, preparation and awareness of airport facilities are key.
Baggage Policies & Lost/Delayed Luggage Claims at HAV Airport

Understanding baggage policies is crucial when flying through HAV Airport to avoid surprises at check-in or baggage claim. Royal Air Maroc has specific rules regarding baggage allowances, fees, and size limits, so passengers should verify these details before traveling. If your luggage is lost or delayed at HAV Terminal, the airport and airlines provide dedicated support desks to assist with claims and tracking. Reporting issues promptly, keeping your baggage claim tags handy, and following up with your airline can help resolve matters efficiently.
Unaccompanied Minor and Pet Relief Areas at HAV Terminal

For families traveling with children or pets, HAV Terminal offers specialized services to ensure comfort and safety. Unaccompanied minors traveling through HAV Terminal receive dedicated assistance from airline staff to help them navigate check-in, security, and boarding processes smoothly. Additionally, HAV Airport provides pet relief areas conveniently located within terminals, allowing pets a safe and comfortable space to relieve themselves during layovers or before flights. These facilities help ease travel stress for passengers with young children and pets, contributing to a more pleasant airport experience.
Flight Status & Schedule Updates at HAV Terminal

Staying updated on your flight status is essential for a smooth travel experience at HAV Terminal. José Martí International Airport provides real-time flight information through multiple channels, including digital display boards throughout the terminal, official airport websites, and mobile apps. Whether you’re departing or arriving, you can easily check gate assignments, delays, cancellations, and boarding times to plan accordingly. Airlines operating at HAV Terminal, such as Royal Air Maroc, also offer direct flight status notifications via their websites and apps, helping passengers stay informed every step of the way.
Parking Areas at HAV Terminal 1
If you’re traveling through HAV Terminal 1, convenient parking options are available to suit various needs and budgets. The primary parking facility serving HAV Terminal 1 is the Terminal 1 Parking Garage, located just a short walk from the terminal entrance. This garage offers both hourly and daily parking, making it ideal for short trips, long vacations. Travelers can also use the Long-Term Parking Lot, which is connected to Terminal 1 via a free AirTrain shuttle service. This option is typically more economical for extended stays. For those seeking premium parking, valet services may be available during peak travel seasons, providing added convenience.
Conclusion
Traveling with Royal Air Maroc through HAV Terminal 1 offers a seamless and comfortable experience supported by a range of modern facilities and dedicated services. From efficient check-in counters and premium lounges to convenient currency exchange and pet relief areas, HAV Terminal 1 is designed to meet the needs of international travelers. With comprehensive support for baggage handling, real-time flight updates, and easy access to transportation and parking options, passengers can enjoy a stress-free journey to and from Havana.
FAQs about Royal Air Maroc at José Martí International Airport – HAV
Which terminal does Royal Air Maroc operate from at HAV Airport?
What is the address of HAV Airport for Royal Air Maroc passengers?
How early should I arrive at HAV Terminal 1 for my Royal Air Maroc flight?
Does Royal Air Maroc offer a lounge at HAV Terminal 1?
How can I contact Royal Air Maroc customer service at HAV Airport?
What ground transportation options are available from HAV Terminal 1?
Royal Air Maroc Other Locations
