RwandAir operates from José Martí International Airport (HAV) at Terminal 4 in Havana, offering passengers a seamless travel experience between the Cuba and Africa. As Rwanda’s national carrier, RwandAir provides direct flights connecting Havana to Kigali, with top-tier service, modern aircraft, and competitive fares. Flying with RwandAir HAV Terminal 4 can enjoy efficient check-in services, smooth security procedures, and dedicated staff ready to assist with travel needs. Whether flying for business or leisure, travelers appreciate the comfort and punctuality that RwandAir delivers on every flight.

Terminal 4 at HAV is known for its international focus and excellent amenities, including spacious lounges, diverse dining options, duty-free shopping, and convenient transportation access. Terminal 4 is easily accessible by car, public transit, or the AirTrain system, ensuring a stress-free journey to and from the airport. With a strong reputation for safety, reliability, and warm African hospitality, RwandAir continues to expand its global footprint, and its presence at HAV International Airport reflects its growing importance in transatlantic air travel.
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RwandAir Terminal at HAV International Airport
RwandAir operates from Terminal 4 at José Martí International Airport (HAV) in Havana. This terminal is one of HAV’s primary international terminals, accommodating a wide range of global airlines and offering modern amenities for travelers.
What is the RwandAir HAV Terminal Address?
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport (HAV) Map
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How to get in touch with RwandAir at HAV International Airport?
We provide a contact information at below for reaching out to RwandAir at José Martí International Airport, complete with their designated terminal.
| RwandAir HAV Terminal | Terminal 4 |
| Airport Type | International |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| Airport Name | José Martí International Airport |
| RwandAir Contact Number | 877-938-5612 |
| José Martí International Airport Code | HAV |
| RwandAir Ticket Counter Hours | 24/7 |
| RwandAir Official Website | https://www.rwandair.com/ |
| Official Youtube | https://www.youtube.com/user/flyrwandair |
| Official Twitter | https://x.com/FlyRwandAir |
| Official Facebook | https://www.facebook.com/FlyRwandAir/ |
| Official Instagram | https://www.instagram.com/flyrwandair/ |
Departures Details of Terminal and Gates for RwandAir Travelers at HAV Airport
For travelers flying with RwandAir, the departure process at HAV Airport is streamlined through the RwandAir HAV Terminal, which is located in Terminal 4. This terminal is equipped with modern facilities and clear signage to help passengers easily find their check-in counters and security checkpoints. RwandAir departures typically operate from specific gates within Terminal 4, ensuring a smooth boarding experience with convenient access to lounges and dining options before your flight.
Arrival Details of Terminal and Gates for RwandAir Travelers at HAV Airport
Upon arrival at HAV Airport, RwandAir passengers will be guided to Terminal 4, where immigration, baggage claim, and customs services are efficiently managed. The RwandAir HAV Terminal in Terminal 4 offers clear directions to arrivals gates and supports quick connections to ground transportation, including taxis, rideshares, and shuttle services. This terminal’s well-organized layout ensures that travelers can navigate through arrivals smoothly, minimizing wait times and enhancing overall comfort.
Shopping and Dining at HAV Terminal
At the RwandAir HAV Terminal, passengers have access to an extensive selection of shopping and dining options designed to enhance their airport experience. From high-end boutiques offering luxury brands to convenient stores with travel essentials, the shopping venues cater to diverse needs. Food lovers can enjoy a variety of dining choices, including international cuisine, quick snacks, and gourmet restaurants, making it easy to relax and refuel before your flight.
Upgrade Class at HAV Terminal

Passengers flying with RwandAir HAV Terminal can enhance their journey by opting for an upgrades class at HAV Terminal. Upgrading your class not only provides more comfort onboard but also grants access to exclusive lounges and premium services within the terminal. Enjoy spacious seating, personalized assistance, and priority boarding, all designed to make your travel experience as relaxing as possible. The upgrades class at HAV Terminal is perfect for those who want to start their trip with a touch of luxury.
Services and Facilities Provided By RwandAir at HAV International Airport
RwandAir at HAV International Airport Terminal offers a wide range of services and facilities designed to ensure a smooth and comfortable travel experience.
- Dedicated Check-In Services
- HAV Airport Customer Support and Assistance
- Comfortable Lounges and Waiting Areas
- Priority Boarding for Premium Passengers
- Special Assistance for Passengers at HAV
- Efficient Baggage Handling
- Real-Time Flight Information at HAV Airport
- Seamless Connections and Transfers
- Health and Safety Measures
- Exclusive lounges at HAV Airport
- Free Wi-Fi
Tips provided by RwandAir HAV Terminal to Provide Stress-Free Journeys
To help passengers enjoy a smooth and stress-free travel experience, RwandAir HAV Terminal offers several helpful tips. Travelers are encouraged to arrive early at the terminal to allow ample time for check-in, security screening, and boarding procedures.
Baggage Policies & Lost/Delayed Luggage Claims at HAV Airport

Travelers flying through the RwandAir HAV Terminal should be well-informed about the airline’s baggage policies to ensure a hassle-free journey. RwandAir allows passengers to carry a specific allowance of checked and carry-on luggage, with clear guidelines on size and weight limits to avoid additional fees. In the event of lost or delayed luggage at HAV Airport, RwandAir provides a dedicated claims service to quickly resolve any issues. Passengers are encouraged to report missing baggage immediately at the HAV Terminal baggage service desk.
Flight Status & Schedule Updates at HAV Terminal

Staying updated on your flight status is crucial when traveling through the RwandAir HAV Terminal. RwandAir offers real-time flight schedule updates and notifications via their website and mobile app, ensuring passengers are always informed about departures, delays, or gate changes. At HAV Terminal, digital flight information displays provide live updates specific to RwandAir flights, making it easy for travelers to monitor their journey.
Hotels near José Martí International Airport (HAV) for RwandAir Travelers

For passengers flying with RwandAir HAV Terminal, several comfortable hotels near José Martí International Airport offer convenient accommodations before or after flights. These hotels provide shuttle services to and from the terminal, making transfers effortless and stress-free. Whether you prefer luxury or budget-friendly options, travelers can find a range of hotels equipped with modern amenities, dining options, and business facilities.
Conclusion
Traveling through the RwandAir HAV Terminal at José Martí International Airport offers passengers a seamless and comfortable gateway between the Cuba and Africa. Operating from Terminal 4, RwandAir combines modern facilities, efficient services, and exceptional hospitality to ensure a stress-free journey from check-in to arrival. With a wide range of amenities including dedicated check-in counters, exclusive lounges, diverse dining and shopping options, and priority boarding, passengers enjoy a premium travel experience.
FAQs about RwandAir at José Martí International Airport – HAV
Which terminal does RwandAir operate from at HAV Airport?
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Are there dining and shopping options available at the RwandAir HAV Terminal?
RwandAir Other Locations
