South African Airways (SAA) operates from Chhatrapati Shivaji Maharaj International Airport (BOM) Terminal 1, a major gateway for travelers between South Africa and the India. Located in Mumbai, BOM Terminal 1 is a modern facility offering a seamless travel experience with efficient check-in counters, dedicated lounges, and streamlined security processes tailored for international flights. South African Airways BOM Terminal 1 symbolizes a vital link between two continents, supporting tourism, trade, and cultural exchange.

With BOM Terminal 1’s advanced infrastructure, SAA passengers benefit from quick customs and immigration clearance, enhancing travel comfort and reducing wait times. The terminal’s connectivity to public transport and major highways also facilitates easy transfers to and from the airport.
Table of Contents
South African Airways Terminal at BOM Airport
South African Airways operates out of Terminal 1 at Chhatrapati Shivaji Maharaj International Airport (BOM) in Mumbai, offering passengers a convenient and efficient gateway for flights between the India and South Africa.
What is the South African Airways BOM Terminal Address?
Mumbai, Maharashtra 400099, India
Chhatrapati Shivaji Maharaj International Airport (BOM) Map
Check All: South African Airways Terminal
How to Contact South African Airways Terminal in BOM?
Here is table at below for reaching out to South African Airways at Chhatrapati Shivaji Maharaj International Airport, complete with their designated terminal.
| South African Airways BOM Terminal | Terminal 1 |
| Airport Type | International |
| Chhatrapati Shivaji Maharaj International Airport Phone Number | +1-877-777-6741 / 91 22 6685 1010 |
| Chhatrapati Shivaji Maharaj International Airport Address | Mumbai, Maharashtra 400099, India |
| Airport Name | Chhatrapati Shivaji Maharaj International Airport |
| South African Airways Contact Number | 27 11 978 1111 |
| Chhatrapati Shivaji Maharaj International Airport Code | BOM |
| South African Airways Ticket Counter Hours | 24/7 |
| South African Airways Official Website | https://www.flysaa.com/ |
| Official YouTube | https://www.youtube.com/@southafricanairways |
| Official Twitter | https://x.com/flysaa |
| Official Facebook | https://www.facebook.com/FlySAA |
| Official Instagram | https://www.instagram.com/flysaa/ |
Departures Details of Terminal and Gates at BOM Airport for South African Airways
For all South African Airways BOM Terminal departures, flights operate primarily from Terminal 1 at Chhatrapati Shivaji Maharaj International Airport. Terminal 1 is equipped with modern amenities to ensure a smooth check-in and boarding experience. Passengers departing on South African Airways flights can expect efficient security screening, comfortable waiting lounges, and a variety of dining and shopping options. The gates for South African Airways departures are usually located within the main concourse of Terminal 1, with precise gate assignments provided closer to the flight departure time.
Arrivals Details of Terminal and Gates at BOM Airport for South African Airways
Upon arrival at BOM Airport, South African Airways passengers are welcomed at Terminal 1, the primary terminal handling their international flights. The terminal is designed to facilitate a smooth immigration and customs process, ensuring a comfortable experience for all arrivals. The arrivals area at Terminal 1 features ample baggage claim carousels, efficient customs checkpoints, and easy access to ground transportation options including taxis, ride-shares, and shuttle services. For those picking up passengers, South African Airways BOM Terminal arrivals are clearly signposted and easy to locate.
Lounges at BOM Terminal for South African Airways Passengers

Traveling through BOM Terminal with South African Airways offers passengers access to a variety of premium lounges designed for comfort and convenience. Whether you are looking to relax before your flight, catch up on work, or enjoy refreshments, the lounges provide a peaceful retreat away from the busy terminal atmosphere. South African Airways BOM Terminal passengers often utilize these lounges, which feature comfortable seating, complimentary Wi-Fi, delicious snacks, and beverages.
Special Assistance Services at BOM Terminal

At BOM Terminal, South African Airways prioritizes the comfort and safety of all passengers, including those requiring special assistance. The terminal is well-equipped with dedicated services such as wheelchair support, escort services, and priority boarding for passengers with reduced mobility or other special needs. South African Airways BOM Terminal staff work closely with airport personnel to ensure a smooth and stress-free experience from check-in to boarding.
Services and Facilities at BOM Terminal
The BOM Terminal offers a wide range of services and facilities to ensure a seamless travel experience for all passengers, including those flying with South African Airways.
| Baggage Services | BOM Airport Wi-Fi Access |
| Dining and Shopping | BOM Airport Special Assistance |
| BOM Airport Ground Transport Access | Check-In & Security |
| BOM Airport Lounges | Transport Links |
| Currency Exchange | Check-in Services |
| Information Desk | Flight Information Displays |
| BOM Airport Lost & Found Services | Medical Assistance at BOM |
| BOM Luggage Storage | BOM Children’s Facilities |
Some Advice for a Stress-Free Flight with South African Airways at BOM Airport
To ensure a stress-free flight with South African Airways at BOM Terminal, it’s important to plan ahead and arrive early to navigate check-in and security smoothly.
Flight Status & Schedule Updates at BOM Terminal

Keeping track of your flight status is crucial for a stress-free journey. Passengers flying with South African Airways at BOM Terminal can easily access real-time flight updates via the airline’s official website or the BOM Airport flight tracking system. These platforms provide timely information on arrivals, departures, delays, and cancellations. Staying informed about your flight schedule helps you plan airport transfers and avoid last-minute rushes.
Baggage Assistance and Claims at BOM Airport
Baggage handling is a key part of your travel experience, and BOM Terminal provides comprehensive baggage assistance and claims services for South African Airways passengers. Whether you need help with lost or damaged luggage, the dedicated baggage service desks at the South African Airways BOM Terminal are ready to assist promptly and professionally. It’s advisable to report any issues immediately upon arrival to facilitate quick resolution.
Hotels near Chhatrapati Shivaji Maharaj International Airport (BOM)

For travelers seeking convenience, several hotels near BOM Airport provide comfortable stays with easy access to the South African Airways BOM Terminal. Whether you have a long layover or an early morning flight, nearby hotels offer shuttle services, modern amenities, and flexible check-in options. Popular choices include the TWA Hotel, Hilton Mumbai BOM Airport, and Courtyard by Marriott BOM Airport. Booking a hotel near BOM ensures you remain close to the terminal, reducing travel time and stress.
Smoking Areas at BOM Terminal
Travelers flying with South African Airways at BOM Terminal who need to smoke will find designated smoking areas conveniently located throughout Chhatrapati Shivaji Maharaj International Airport. While smoking is strictly prohibited inside the terminal buildings, BOM provides clearly marked outdoor smoking zones where passengers can take a break before or after their flights. These smoking areas are easily accessible from the BOM Terminal, allowing travelers to step outside without missing important announcements or flight updates.
Conclusion
South African Airways’ operations at Chhatrapati Shivaji Maharaj International Airport Terminal 1 provide travelers with a seamless and comfortable gateway between South Africa and the India. With modern facilities, efficient check-in and security processes, and a range of amenities including premium lounges, dining, and shopping options, passengers enjoy a stress-free travel experience. The terminal’s advanced infrastructure supports quick customs clearance, special assistance services, and easy access to ground transportation, making both departures and arrivals smooth and convenient. Additionally, nearby hotels and clearly designated smoking areas further enhance passenger comfort.
FAQs about South African Airways at Chhatrapati Shivaji Maharaj International Airport – BOM
Which terminal does South African Airways operate from at BOM Airport?
What is the address for South African Airways at BOM Airport?
How can I contact South African Airways at BOM?
What ground transportation options are available at BOM Terminal 1?
Are there baggage claim and lost baggage services for South African Airways at BOM?
Is special assistance available for passengers with reduced mobility?
How early should I arrive at BOM Airport for my South African Airways flight?
What amenities are available at BOM Terminal 1 for South African Airways passengers?
South African Airways Other Locations
