Travelers flying with Sun Country Airlines through Toronto Pearson International Airport (YYZ) operates from Terminal 5, can expect a convenient and efficient travel experience. As of recent operations, Sun Country Airlines YYZ Terminal 5 – one of the airport’s most modern and well-equipped terminals. Sun Country, a low-cost carrier known for its customer service and affordability, offers both domestic and seasonal international flights from YYZ, making it a preferred choice for budget-conscious travelers.

Terminal 5 is known for its wide array of passenger amenities, streamlined check-in processes, and easy access to transportation links throughout Toronto. Whether you’re arriving early or just in time, passengers can take advantage of dining options, duty-free shops, lounges, and free Wi-Fi. Terminal 5’s spacious layout and clear signage ensure smooth navigation from check-in to boarding.
Table of Contents
Sun Country Airlines Terminal at YYZ International Airport
Sun Country Airlines operates from Terminal 5 at Toronto Pearson International Airport (YYZ) in Toronto. Terminal 5 is a modern, spacious, and well-equipped terminal that handles both domestic and international flights.
What is the YYZ Airport Address for Sun Country Airlines?
6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada
Toronto Pearson International Airport (YYZ) Map
Check All: Sun Country Airlines Terminal
How to Get in Touch with Sun Country Airlines Terminal in YYZ Airport?
You can get in touch with Sun Country Airlines at YYZ’s Terminal 5 through a few reliable channels that are shown below in the table.
| Sun Country Airlines YYZ Terminal | Terminal 5 |
| Airport Type | International |
| Toronto Pearson International Airport Phone Number | +1-877-777-6741 / 1 416-247-7678 |
| Toronto Pearson International Airport Address | 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada |
| Airport Name | Toronto Pearson International Airport |
| Sun Country Airlines Contact Number | 651-905-2737 |
| Toronto Pearson International Airport Code | YYZ |
| Sun Country Airlines Ticket Counter Hours | 24/7 |
| Sun Country Airlines Official Website | https://www.suncountry.com/ |
| Official YouTube | https://www.youtube.com/@SunCountryAir |
| Official Twitter | https://x.com/suncountryair |
| Official Facebook | https://www.facebook.com/suncountryair |
| Official Instagram | https://www.instagram.com/suncountryair/ |
Departures Detail of Terminal for Sun Country Airlines Travelers at YYZ Airport
For travelers flying with Sun Country Airlines, all departures are handled at YYZ Terminal 5 at Toronto Pearson International Airport. This terminal offers a streamlined and efficient departure process, starting with well-marked Sun Country check-in counters and self-service kiosks. Passengers are advised to arrive at least 2 hours before domestic flights and 3 hours before international flights to allow enough time for security screening and boarding. Flight departure information is clearly displayed on digital boards throughout the terminal, and Sun Country staff are available to assist with any travel needs.
Arrivals Detail of Terminal for Sun Country Airlines Travelers at YYZ Airport
All Sun Country Airlines flights arriving at Toronto Pearson International Airport (YYZ) land at YYZ Terminal 5, a modern facility designed for efficient passenger flow. Upon arrival, passengers will proceed through immigration (for international flights), followed by baggage claim and customs. YYZ Terminal 5 provides clear signage, helpful staff, and quick access to transportation options including taxis, rideshare services, and the AirTrain for easy transit into Toronto. Sun Country Airlines ensures that your experience at YYZ Terminal 5 is convenient and comfortable from the moment you land.
Children’s and Pregnant Women at YYZ Terminal
YYZ Terminal facilities are designed to provide a safe and comfortable environment for all travelers, including children and pregnant women. Each terminal, including YYZ Terminal 5, offers accessible restrooms with baby-changing stations, comfortable seating areas, and family-friendly dining options. Nursing mothers can find private lactation rooms, especially in Terminals 5, where they can breastfeed or pump in a quiet, clean setting.
Pregnant women can access assistance through airline customer service desks for wheelchair support or early boarding. It’s recommended that expecting mothers consult with their airline — including those departing from Sun Country Airlines at YYZ Terminal 5 — regarding travel policies and medical clearance.
Special Food and Beverages at YYZ Terminal
YYZ Terminal dining options cater to a wide variety of tastes, including travelers seeking special food and beverages. From vegan and gluten-free meals to halal and kosher dishes, most YYZ Terminals feature restaurants, cafes, and grab-and-go kiosks with inclusive menus for dietary preferences and restrictions. Terminal 5 are particularly known for offering gourmet and health-conscious food options. Passengers can enjoy international cuisines, organic beverages, and even fine dining depending on the terminal. Travelers are encouraged to check each YYZ Terminal’s directory online or through airport apps to find food and beverage options that meet their needs before departure or during layovers.
Services and Facilities Offered by YYZ International Airport
Passengers flying with Sun Country Airlines through Toronto Pearson International Airport’s YYZ Terminal 5 take advantage of a number of amenities and services specifically tailored to make their journey easy and enjoyable.
| Business Class Services | Customer Service Assistance |
| Wi-Fi and Charging Stations | Dining and Retail Shops |
| Medical Assistance at YYZ | Baggage Services |
| Accessibility Services | Transportation Services |
| YYZ Check-in Counters | Security Screening at YYZ |
| Currency Exchange at YYZ | YYZ Children’s Facilities |
| YYZ Airport Lost & Found Services | YYZ Luggage Storage |
Queries Handled by Sun Country Airlines to provide Stress-Free Journey at YYZ Airport
Sun Country Airlines ensures a stress-free journey for its passengers at YYZ Airport by efficiently handling a variety of customer queries and needs. The airline provides assistance with flight bookings, check-in procedures, baggage policies, seat selection, and flight status updates, etc.
Baggage Policies & Lost/Delayed Luggage Claims at YYZ Airport

Travelers passing through any YYZ Terminal should be aware of their airline’s specific baggage policies. For passengers flying with carriers such as Sun Country Airlines at YYZ Terminal 5, it’s important to review baggage allowance, weight limits, and applicable fees before arriving at the airport. Each terminal at YYZ has designated baggage claim areas, typically located on the arrivals level, clearly marked with flight information screens. In the event of lost or delayed luggage, passengers should immediately contact their airline’s baggage service desk located inside the respective Terminal.
Smoking Areas at YYZ Airport
Smoking at YYZ Airport is only permitted in designated smoking areas located outside each YYZ Terminal. Travelers who wish to smoke must exit the terminal building and use the clearly marked smoking zones near terminal entrances and exits. Whether you’re at YYZ Terminal 5 or any other terminal, you’ll find designated smoking areas equipped with ashtrays for convenience. For passengers flying with Sun Country Airlines from YYZ Terminal 5, the closest smoking area is just outside the arrivals and departures entrances.
Flight Status & Schedule Updates at YYZ Terminal

Staying informed about your flight status and schedule updates at YYZ Terminal is easy and essential for smooth travel. Every YYZ Terminal, including Terminal 5 where Sun Country Airlines operates, is equipped with digital flight information display systems showing real-time updates on arrivals, departures, gate changes, and delays. In addition, passengers can check their airline’s official website or mobile app for live status alerts and notifications. YYZ Airport also offers a centralized online portal where travelers can search by airline, destination, or terminal to confirm flight details.
Ticket Booking and Cancellation Policy at YYZ Terminal

Ticket booking and cancellation for flights at YYZ Terminal depend on each individual airline’s policies, including those of Sun Country Airlines at Terminal 5. While most passengers book flights online or through mobile apps, ticket counters within each YYZ Terminal offer in-person assistance for last-minute bookings, ticket changes, and cancellations. Airline representatives at the terminal can explain fare rules, cancellation fees, refund eligibility, and same-day travel options. Passengers are encouraged to review their ticket type — especially for non-refundable or basic economy fares before requesting changes.
Conclusion
Sun Country Airlines at YYZ Terminal 5 offers a seamless and traveler-friendly experience for both domestic and international passengers. With modern facilities, efficient check-in services, family-focused amenities, and a variety of dining and shopping options, Terminal 5 is well-equipped to meet the needs of all types of travelers — including children, pregnant women, and those with special dietary requirements. From handling baggage inquiries and lost luggage claims to providing real-time flight updates and flexible ticket booking or cancellation options, Sun Country Airlines ensures a stress-free and convenient journey at Toronto Pearson International Airport.
FAQs about Sun Country Airlines at Toronto Pearson International Airport – YYZ
Where is Sun Country Airlines located at YYZ Airport?
What are the check-in options for Sun Country Airlines at YYZ?
Does Sun Country Airlines provide assistance for passengers with disabilities at YYZ?
Is TSA PreCheck available for Sun Country passengers at YYZ?
How can I contact Sun Country Airlines customer service at YYZ Airport?
What is the address of YYZ Airport for Sun Country Airlines passengers?
Can I select or upgrade my seat for Sun Country flights at YYZ?
Sun Country Airlines Other Locations
