At Las Américas International Airport (SDQ), Austrian Airlines mostly uses Terminal 1 for both departures and arrivals. At Austrian Airlines SDQ Terminal, passengers flying to and from Santo Domingo have a comfortable experience. We offer a comprehensive suite of amenities: reliable Wi‑Fi, charging stations, currency exchange, ATMs, duty‑free shops, dining options, family restrooms, and pet relief areas.

Table of Contents
What Terminal is Austrian Airlines at SDQ?
All flights of Austrian Airlines arrive and departure from SDQ International Airport Terminal 1.
What is the Austrain Airlines SDQ Terminal Address?
Punta Caucedo, Santo Domingo, Dominican Republic
View All: Austrian Airlines
Las Américas International Airport (SDQ) Map
How to Contact Austrian Airlines Terminal in SDQ?
There are various contact details of the Austrian Airlines Terminal at SDQ International Airport:
| Austrian Airlines SDQ Terminal | Terminal 1 |
| Airport Type | International |
| Las Américas International Airport Phone Number | +1-877-777-6741 / 1 809-947-2225 |
| Las Américas International Airport Address | Punta Caucedo, Santo Domingo, Dominican Republic |
| Airport Name | Las Américas International Airport |
| Austrian Contact Number | 1-800-843-0002 |
| Las Américas International Airport Code | SDQ |
| Austrian Ticket Counter Hours | 24/7 |
| Austrian Official Website | https://www.austrian.com/us/en/homepage |
| Official YouTube | https://www.youtube.com/user/austrianairlinesag |
| Official Twitter | https://x.com/_austrian |
| Official Facebook | https://de-de.facebook.com/AustrianAirlines/ |
| Official Instagram | https://www.instagram.com/austrianairlines/ |
Austrian Airlines Departures from SDQ Terminal
Austrian Airlines takes off from Las Américas International Airport (SDQ) Terminal 1. This terminal features various amenities, including a range of dining options, duty-free shopping, and seating areas, that makes the passengers journey joyful. Below, we highlight a few features for passengers:
| Feature | Details |
| Check-in | Dedicated counters and self-service kiosks |
| Priority Services | Priority security screening and boarding for premium and Star Alliance Gold passengers |
| Baggage and Security Options | Drop off bags at designated desks. Fast Track and TSA PreCheck lanes are available for expedited security |
| Amenities | Dining options, duty-free shops, charging stations, free Wi-Fi |
| Transportation | AirTrain SDQ (connects to all terminals), taxis, rideshares, rental cars |
| Special Services | Assistance for special needs passengers and unaccompanied minors |
| Additional Facilities | Currency exchange, ATMs, family restrooms, pet relief areas |
Austrian Airlines Arrivals at SDQ Terminal
When flying with Austrian Airlines, travelers need to get to Terminal 1 at Las Américas International Airport. At this terminal passengers uses services easily available at this terminal that will make your trip less stressful.
| Feature | Details |
| Arrival Process | Passengers arrive and proceed through U.S. Customs and Border Protection (CBP) screening. |
| Baggage Claim | Baggage claim located on the lower level of Terminal 1. |
| Priority Baggage | Priority baggage handling for Business Class passengers and Star Alliance Gold members. |
| Ground Transportation | AirTrain SDQ links to other terminals and public transport hubs. Taxis, rideshare services, and rental cars are available. |
| Facilities | Family restrooms, ATMs, currency exchange, and pet relief areas in Terminal 1. |
| Real-Time Flight Info | Flight status boards in Terminal 1. Austrian Airlines app provides real-time updates and gate information. |
Queries Handled by Austrian Airlines at Las Américas International Airport
All queries are answered in Terminal 1 of SDQ International Airport, making passengers journey more enjoyable. We address the following important inquiries, or you can reach us at 1 809-947-2225 for more details.
Ticket Cancellations and Refunds at SDQ Airport
Travelers can easily cancel their Austrian tickets using the airline’s official website or the ticket counter located in SDQ Terminal 1. Among other things, travelers can contact Austrian staff for flight changes, cancellations, or refund requests. The refund is based on the client’s ticket condition and fare type.
Lounges and Relaxation at Las Américas International Airport

Terminal 1 offers a number of lounges for travelers to unwind in before their trip. This lounge offers a comfortable and quiet space to relax before departure, complete with amenities such as cozy seating, complimentary food and beverages, Wi-Fi, workstations, and shower facilities.
Special Assistance at SDQ Terminal

SDQ Terminal 1 provides a safe and comfortable journey, especially unaccompanied minors and people with disabilities. They receive assistance from our skilled employees with boarding, security, and check-in. Staff members monitor unaccompanied minors and provide the necessary services when needs arise.
Baggage Policies & Lost/Delayed Luggage Claims at SDQ International Airport

Austrian Airlines follows standard baggage policies at SDQ Terminal, allowing different baggage limit for Economy class passengers and Business class travelers. If baggage exceeds the allowed limits, excess baggage fees apply. In the event of lost or delayed luggage, passengers should immediately report the issue to the Austrian Airlines baggage desk at Terminal 1.
Hotels near Las Américas International Airport (SDQ)
Travelers can book reservations at a number of hotels and motels that are conveniently located near Las Américas International Airport. These accommodations are perfect for business travel, early flights, and layovers.
Facilities at Austrian Airlines SDQ Terminal
When traveling with Austrian Airlines, travelers can enjoy a variety of services in Terminal 1 at SDQ International Airport.
| Medical Assistance | Information Desk |
| Dining and Shopping | SDQ Airport Special Assistance |
| SDQ Airport Ground Transport Access | Check-In & Security |
| SDQ Airport Lounges | Transport Links |
| Currency Exchange | Check-in Services |
| Wi-Fi Access | Flight Information Displays |
| SDQ Airport Lost & Found Services | Baggage Services |
| SDQ Luggage Storage | SDQ Children’s Facilities |
Conclusion
The service provided by Austrian Airlines at this terminal makes the flight enjoyable. Whether they are traveling for business or pleasure, passengers are treated with excellent service the entire time. Las Américas International Airport provides friendly staff and necessary services for those seeking exceptional travel, making an enjoyable and memorable journey.
FAQs on Austrian Airlines at Las Américas International Airport – SDQ
What terminal is Austrian Airlines at Las Américas International Airport?
What is the address of Austrian Airlines SDQ Terminal?
How early should I arrive at Austrian Airlines Terminal at SDQ?
How can I contact Austrian Airlines customer service at the SDQ Terminal?
What are all the facilities available in Austrian Airlines Terminal at SDQ Airport?
Austrian Airlines Other Locations
