United Airlines, a leading global carrier, offers a premium travel experience from its hub at Boryspil International Airport (KBP), one of the busiest and most iconic airports in the world. Whether you’re arriving, departing, or connecting through Kyiv. This page provides all essential details about United Airlines KBP Terminal, including terminal information, contact details, facilities, and services to ensure a seamless journey.

Table of Contents
United Airlines Terminal at KBP Airport
United Airlines operates from Terminal 7 at Boryspil International Airport (KBP). This terminal is equipped with modern amenities, efficient check-in services, and premium lounges for a comfortable travel experience.
United Airlines KBP Terminal Address
The United Airlines KBP Terminal Address:
Boryspil’, Kyiv Oblast, Ukraine, 08307
Check All: United Airlines Terminal
How to Contact United Airlines Terminal in KBP
For assistance with bookings, baggage, or general inquiries, you can reach United Airlines at KBP via:
| United Airlines KBP Terminal | Terminal 7 |
| Airport Type | International |
| Boryspil International Airport Phone Number | 380 44 281-71-81 |
| Boryspil International Airport Address | Boryspil’, Kyiv Oblast, Ukraine, 08307 |
| Airport Name | Boryspil International Airport |
| United Airlines Contact Number | 1-800-UNITED-1 (1-800-864-8331) |
| United Airlines Baggage Recovery Center | 1-800-335-2247 |
| United Airlines Headquarters | 233 S Wacker Dr, Chicago, IL 60606 |
| Boryspil International Airport Code | KBP |
| United Airlines Ticket Counter Hours | 24/7 |
| United Airlines Official Website | https://www.united.com/ |
| Official YouTube | https://www.youtube.com/united |
| Official Twitter | https://x.com/united |
| Official Facebook | https://www.facebook.com/United |
| Official Instagram | https://www.instagram.com/united |
United Airlines Terminal Boryspil International Airport Departures
All United Airlines departures at KBP operate from Terminal 7, a modern facility shared with American Airlines and other oneworld alliance partners. The terminal offers:
- Check-in Options: Online check-in (24 hours before departure), self-service kiosks, and full-service counters
- Priority Services: Dedicated check-in lanes for United Polaris®, First Class, and MileagePlus® elite members
- Security: TSA PreCheck® and CLEAR® lanes available for expedited screening
- United Club Lounge: Accessible to eligible passengers, offering premium seating, refreshments, and Wi-Fi
- Dining & Shopping: Multiple restaurants, cafes, and retail stores airside
United Airlines Boryspil International Airport Arrivals Terminal
United Airlines flights arrive at Terminal 7 as well. Baggage claim, customs, and ground transportation services are conveniently located on the arrivals level.
- Baggage Claim: Located on the arrivals level of Terminal 7
- Immigration & Customs: International passengers clear at KBP Terminal 7
- Ground Transportation: Taxis, rideshares (Uber/Lyft), AirTrain KBP, and rental cars available
- Connecting Flights: Follow signs for flight connections; United transfer desk available
Queries Handled at United Airlines KBP Terminal
The United Airlines KBP Terminal staff is equipped to assist with a wide range of services:
Flight Status & Schedule Updates at KBP Terminal

Passengers flying with United Airlines can easily check their flight status and schedule updates at KBP Terminal 7 through multiple convenient options. Real-time flight information is available on United’s website and mobile app, as well as on the airport display screens throughout KBP Airport. For last-minute changes or flight confirmations, travelers can visit the United customer service desk at KBP Terminal or contact the airline’s customer support team. The terminal also features automated announcements to keep passengers informed about any schedule adjustments, gate changes, or boarding updates, ensuring a smooth travel experience through KBP Airport.
Baggage Policies & Lost/Delayed Luggage Claims at KBP Airport

United Airlines provides comprehensive baggage services at KBP Terminal 7 to assist passengers with baggage policies and lost/delayed luggage claims. The Baggage Service Office, located near the arrivals area, handles all luggage-related inquiries and claims for flights arriving at KBP Airport. Travelers should retain their baggage claim tags and have their flight details ready when filing reports at KBP Terminal. Information about United’s baggage allowances, fees for excess luggage, and restricted items is available at the check-in counters in KBP Airport, with staff ready to assist with any questions about carry-on or checked baggage policies.
Check-in & Boarding Assistance at KBP Terminal

United Airlines offers multiple check-in and boarding assistance options at KBP Terminal 7 to accommodate all passengers. Travelers can choose from online check-in (available 24 hours before departure), self-service kiosks, or traditional check-in counters at KBP Airport. United Polaris®, First Class, and MileagePlus® elite members enjoy access to priority check-in lanes and boarding at KBP Terminal. For boarding assistance, United staff are available throughout KBP Airport to guide passengers with special needs, families with young children, or those requiring extra time to board, ensuring a smooth and efficient boarding process for all flights.
Special Assistance (Wheelchair, Unaccompanied Minors) at KBP Airport
United Airlines is committed to providing special assistance services at KBP Terminal 7 for passengers requiring wheelchairs or traveling as unaccompanied minors. Wheelchair services can be arranged in advance when booking or by contacting United customer service prior to arrival at KBP Airport. For unaccompanied minors, United offers a supervised travel program that includes dedicated check-in assistance, escort through security, and handover to flight attendants. Parents or guardians must complete all necessary documentation at KBP Terminal before departure and remain at the airport until the flight has departed. Staff at KBP Airport are trained to ensure all passengers requiring special assistance receive personalized care throughout their journey.
MileagePlus® Membership & Benefits at KBP Terminal

The MileagePlus® membership and benefits are fully accessible to travelers at KBP Terminal 7. Members can enjoy priority check-in, additional baggage allowances, and access to the exclusive United Club lounge at KBP Airport. New members can sign up at the check-in counters or online before their flight. MileagePlus® Silver, Gold, Platinum, and 1K members receive complimentary lounge access and priority boarding privileges at KBP Terminal. The loyalty program allows members to earn miles on all United flights from KBP Airport, which can be redeemed for upgrades, hotel stays, and car rentals. Staff at KBP Terminal are available to assist with any membership inquiries or benefit explanations.
Upgrade & Seating Inquiries at KBP Terminal or KBP Airport

Passengers with upgrade and seating inquiries can receive assistance at KBP Terminal 7 through multiple channels. United staff at the check-in counters can provide information about available upgrades using cash, miles, or PlusPoints. MileagePlus® members may inquire about complimentary upgrades (subject to availability) at KBP Airport. For specific seating requests, including extra legroom or preferred locations, travelers can make arrangements during online check-in or speak with customer service representatives at KBP Terminal. The United service desk in the departures area of KBP Airport can also assist with last-minute upgrade opportunities and seating changes before boarding, ensuring passengers have their preferred arrangements for a comfortable flight.
Facilities at United Airlines KBP Terminal
Boryspil International Airport Terminal offers a host of amenities to ensure a comfortable journey:
- United Club Lounge at KBP Airport
- KBP Airport Free Wi-Fi
- KBP Airport Charging Stations
- KBP Terminal Currency Exchange Services
- Private Nursing Rooms at KBP Airport
- Pet Relief Areas in KBP Terminal
- KBP Terminal Priority Boarding
Conclusion
United Airlines ensures a smooth and comfortable travel experience at Boryspil International Airport (KBP), operating from Terminal 7 with premium services. Whether departing or arriving, passengers enjoy efficient check-in, luxurious lounge access, and convenient connections. For assistance, contact United’s customer service or visit the information desk at KBP Terminal 7.
FAQs on United Airlines at Boryspil International Airport (KBP)
What terminal is United Airlines at Boryspil International Airport?
What is the United Airlines KBP Terminal Address?
Where do United Airlines departures take place at KBP?
Which terminal handles United Airlines arrivals at KBP?
How to contact United Airlines Terminal in KBP?
Are terminals 7 and 8 connected at KBP Airport?
What is the United Airlines Boryspil International Airport phone number?
Does United Airlines operate international flights from KBP?
Where is the United Club Lounge located at KBP Airport?
United Airlines Other Locations
